FREQUENTLY ASKED QUESTIONS
ARE THE EXTENSIONS REUSABLE?
Absolutely, the quality is superior. The process of removing and rebonding can be very time consuming though.
HOW MUCH HAIR COVERS ONE HEAD?
On average for a full install, 100-400 grams depending on the density of the client's natural hair.
WHAT DO YOU MEAN BY ONE DONOR?
Each ponytail is cut directly from one donor. When we restock, it'll never be the same exact hair.
CAN THE HAIR BE COLORED?
Yes, just make sure you strand test.
WHAT’S THE EXCLUSIVE COLLECTION?
These pieces can range from grey hair to unique natural or color toned pieces. Unique textured pieces will also be available when stocked.
WHAT’S YOUR RETURN POLICY?
No refunds or exchanges. All sales are final.
HOW LONG WILL IT TAKE TO PRODUCE HAND MADE BONDS?
Production can take anywhere from 2+ days depending on the quantity.